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Chapter 5

Household Occupancy and Residential Water Demand

Having examined New York's conservation-oriented regulatory framework, the next question is whether ordinary residential water demand is the same for every household. This question is fundamental because residential rate structures generally apply the same usage tiers to households without regard to the number of residents sharing a single water meter. Understanding how household occupancy influences water demand therefore provides important context for evaluating how conservation-oriented rate structures operate in practice.

Research conducted by government agencies, water utilities, and professional organizations consistently demonstrates that household occupancy is a significant factor influencing ordinary residential water use. Although many variables affect consumption—including climate, housing characteristics, plumbing fixtures, customer behavior, and outdoor irrigation—the number of people living in a home has repeatedly been identified as an important determinant of indoor household demand.20

This relationship reflects the practical realities of everyday life. As more residents share one household, ordinary household water needs naturally increase. Drinking, preparing meals, cooking, bathing, personal hygiene, flushing toilets, washing dishes, laundering clothing, and cleaning all occur more frequently simply because more people rely upon the same residential water service. While the amount used by each individual may vary, the overall relationship between household occupancy and indoor water demand has been consistently documented across numerous studies and utility planning documents.

Importantly, this relationship should not be confused with inefficient or wasteful water use. In most cases, higher household demand results from additional people performing the same essential daily activities rather than from unnecessary consumption. As a result, household occupancy has long been recognized as an important consideration when utilities seek to understand patterns of ordinary residential water use.

Water utilities have likewise recognized this relationship when forecasting customer demand and planning system capacity. Residential demand studies frequently evaluate household occupancy alongside other demographic and housing characteristics because changes in occupancy directly influence expected indoor water consumption. Conservation research similarly distinguishes between water use associated with ordinary household living and water use associated with activities that may provide greater opportunities for voluntary conservation.21

This distinction also explains why many conservation studies examine indoor household demand separately from total residential consumption. Indoor water use tends to remain comparatively stable throughout the year because it is driven by everyday household needs. Outdoor demand, by contrast, often varies according to season, weather, landscape characteristics, and local watering practices. Separating these two components allows utilities to better understand the different factors influencing overall residential water use.

The Liberty Utilities Threshold Analysis reflects this same analytical approach. Rather than evaluating annual consumption alone, the Commission-approved study concentrated on non-peak months when outdoor irrigation would generally be expected to be substantially lower. By examining customers whose water use appeared to consist primarily of indoor household demand, Liberty sought to determine whether ordinary household living alone could result in customers reaching the highest conservation tier. The study also considered household occupancy where available, recognizing the number of residents as one of several factors relevant to understanding residential water demand. This approach demonstrates that New York's own regulatory process acknowledges the importance of distinguishing between indoor household demand and seasonal discretionary consumption when evaluating conservation-oriented rate structures.22

The significance of household occupancy extends beyond a single utility proceeding. As utilities seek to encourage efficient water use, understanding the factors that influence ordinary household demand becomes essential for evaluating how conservation programs function under real-world conditions. Recognizing that occupancy affects residential consumption does not diminish the importance of conservation. Instead, it improves the ability of utilities and regulators to distinguish between water use associated with ordinary household living and water use that presents greater opportunities for voluntary conservation.

Individual customer bills help illustrate this relationship. Two households may occupy similar homes, receive service through comparable water meters, and be subject to the same conservation-oriented rate structure, yet experience different monthly water use simply because different numbers of people share the home. These examples are useful for illustrating how household occupancy affects ordinary water demand, but they should be understood as illustrations rather than primary evidence. The report's broader conclusion rests on the consistent findings of government agencies, utility research, and industry studies demonstrating that household occupancy is a significant driver of ordinary indoor residential water demand.

Today's households take many forms. Some consist of a single resident. Others include couples, households with children, grandparents, multiple generations living together, or unrelated adults sharing one household, sometimes to help reduce housing costs. While household occupancy may differ considerably, the common factor is that as more people share one household, ordinary household water needs naturally increase because more people rely upon the same residential water service for everyday activities. Conservation policy recognizes this relationship when evaluating residential water demand, even as utilities continue to encourage efficient water use through education, technology, and conservation-oriented pricing.

Recognizing the relationship between household occupancy and residential water demand naturally leads to the next question. If utilities have long understood that ordinary household water needs increase as more people share a home, how have water providers incorporated that understanding into conservation programs while continuing to preserve conservation objectives?

That question is examined in the next chapter through a review of comparable utility implementation in other jurisdictions.


Footnotes

20 William B. DeOreo et al., Residential End Uses of Water, Version 2: Executive Report, Water Research Foundation, Project 4309, Report 4309A (2016); U.S. Environmental Protection Agency, WaterSense, ā€œUnderstanding Your Water Billā€; Liberty Utilities (New York Water) Corp., Threshold Analysis Study 2024, Case 23-W-0235 (filed December 27, 2024). Return to text

21 William B. DeOreo et al., Residential End Uses of Water, Version 2: Executive Report, Water Research Foundation, Project 4309, Report 4309A (2016); Liberty Utilities (New York Water) Corp., Threshold Analysis Study 2024, Case 23-W-0235 (filed December 27, 2024). Return to text

22 Liberty Utilities (New York Water) Corp., Threshold Analysis Study 2024, Case 23-W-0235 (filed December 27, 2024). Return to text


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